A reliable IT department is essential for companies in the digital age. IT teams are responsible for a wide range of tasks — from managing IT systems to handling asset management for business smartphones and all areas related to mobile communications.
From selecting the right mobile tariffs and hardware to managing mobile devices, these responsibilities are often fully delegated to the internal IT department.
Particularly the management of company smartphones involves significant effort. From initial configuration and accessory provisioning to handling defective devices, responsibility typically lies with IT teams.
At the same time, companies face the challenge of optimizing processes while simultaneously reducing costs.
The Biggest Cost Drivers in IT Departments
The largest challenges and cost drivers within IT departments include:
- large hardware diversity leading to high inventory costs for accessories and spare parts,
- managing extensive mobile device fleets,
- and the growing burden on IT resources that should actually focus on core business activities.
Tips for Effectively Reducing IT Costs
There are several proven approaches companies can use to reduce IT-related mobile communication costs efficiently.
- Hardware Consolidation: Reducing the variety of devices and accessories
- Outsourcing Mobile Device Management: Partnering with Expert Service Providers to Manage Your Mobile Device Fleet
- Automation and Digitalization: Using automation solutions for recurring tasks in IT administration
Focus on your core business
In today’s digital environment, companies need to concentrate on their core business operations instead of spending excessive internal resources on device administration.
Efficient management of mobile IT infrastructure saves both time and money — while simultaneously improving scalability and process reliability.
Saving Time and Money Through MDM Systems
Implementing a Mobile Device Management (MDM) system enables companies to manage their mobile devices efficiently. This not only saves time but also reduces costs by automating and centralizing routine tasks.
Seamless operation of mobile IT through a responsive RMA (Return Merchandise Authorization) process
A responsive RMA process is critical to ensuring the smooth operation of mobile IT. By processing returns and replacements quickly and efficiently, downtime can be minimized and employee productivity maintained.
Compliance with data protection regulations (GDPR) to maintain employee productivity
Compliance with the General Data Protection Regulation (GDPR) is not only a legal requirement but also plays a key role in maintaining employee productivity. By ensuring the secure handling of personal and business-critical data, companies can build trust and minimize compliance risks.
Effective management of mobile phone contracts and mobile devices
- Using a TEM Solution – Overview of the Benefits and Costs of Individual Devices or Users in real time
- Automation, centralization, and standardization of all administrative and financial requirements
Find out more under the heading “Managed Mobility.”
Regular adjustments save you money!
Optimizing and converting unused mobile phone contracts into more cost-effective plans tailored to your needs.
Few markets are as fast-paced as the ICT market. Regular changes to rates and options are the norm. The various carriers adjust their service offerings and compete with one another to meet customer needs.
How can you keep track of everything here? – We're here to help
Thanks to our partnerships with Germany’s largest network operators, we have extensive knowledge and technical expertise to provide your company with cost-effective support through professional asset and contract management.
With our Mobile Lifecycle Management solution, you’ll receive information about contract options, invoices, and how to integrate the data into your ERP system!
Outsourcing of IT processes related to mobile communications
The process of setting up company cell phones is time-consuming and involves not only selecting the right smartphone but also finding the most affordable plans available.
“Cost savings” is the name of the game! Unfortunately, the process doesn’t end there.
Due to data protection reforms and the widely known GDPR, it is essential to ensure that employees’ company cell phones are used in compliance with the GDPR and that personal and work-related data are kept separate.
We're here to help you along the way
Effective management of mobile service contracts and mobile devices.
The technical foundation of our digitized processes is provided by our Mobile Lifecycle Management platform.
Smart, digitally connected systems reduce the workload on your IT department and streamline your workflows.
With our Mobile Lifecycle Management solution, we support you throughout the entire process—from procurement and management to the distribution of mobile devices, as well as their purchase and sale, including certified data erasure of end-of-life devices.
Our Datacontrol360 portal offers you the following features:
- Collection, review, and analysis of all mobile phone bills
- Posting to cost centers
- Inventory Management
- Contract and SIM Card Management
- Assignment of roles and permissions by department and employee
- Integration with systems such as SAP
TKD Services – Additional Savings
In addition to offering the most affordable plans and managing the associated mobile phone costs, we ensure that you get the most out of your mobile phone plan.
We use billing analyses to inform you about unnecessary plan features or unused flat-rate allowances in outdated plans. In doing so, we always put the customer first.
In addition, we spare you the hassle of dealing with customer service hotlines and provide you with a dedicated contact person for all your needs.
Your need? – Our solution! Contact us today!