Privacy Policy

1 – General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. Their contact details can be found in the “Information on the responsible body” section of this privacy policy.

How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may be data that you enter in a contact form, for example.
Other data is collected automatically or with your consent when you visit the website by our IT systems. This is primarily technical data (e.g., Internet browser, operating system, or time of page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?
Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time if you have any questions about this or other data protection issues.

2 – Hosting

We host the content of our website with the following provider:

DomainFactory
The provider is DomainFactory GmbH, c/o WeWork, Neuturmstraße 5, 80331 Munich (hereinafter referred to as DomainFactory). When you visit our website, DomainFactory collects various log files, including your IP addresses.

For details, please refer to DomainFactory’s privacy policy: https://www.df.eu/de/datenschutz/.

The use of DomainFactory is based on Art. 6 (1) lit. f GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. If consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) lit. a GDPR and § 25 (1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s terminal device (e.g. for device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Order processing

We have concluded an order processing agreement (AVV) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that the personal data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.

3 – General information and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g., when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Information about the responsible body

The responsible body for data processing on this website is:

TKD Solutions GmbH
Data Protection and Information Security Team
Elisabeth-Selbert-Straße 15
40764 Langenfeld
Germany
Email: datenschutz@tkdeutschland.de

The responsible body is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage period

Unless a more specific storage period is specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will take place after these reasons no longer apply.

General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR, if special categories of data are processed in accordance with Art. 9 (1) GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 (1) (a) GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g., via device fingerprinting), data processing is also carried out on the basis of Section 25 (1) TDDDG. Consent can be revoked at any time. If your data is necessary for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 (1) lit. b GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation on the basis of Art. 6 (1) lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6 (1) lit. f GDPR. The relevant legal basis in each individual case is explained in the following paragraphs of this privacy policy.

Data Protection Officer

We have appointed a data protection officer.

sicdata – Management Consulting
Cynthia Höhnel
Heiligenstock 34c
42697 Solingen
Germany
Email: hoehnel@sicdata.de

Note on data transfer to third countries that are not secure in terms of data protection law and transfer to US companies that are not DPF-certified

Among other things, we use tools from companies based in third countries that are not secure in terms of data protection law, as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to these countries and processed there. We would like to point out that a level of data protection comparable to that in the EU cannot be guaranteed in third countries that are not secure in terms of data protection.

We would like to point out that the US, as a secure third country, generally has a level of data protection comparable to that of the EU. Data transfer to the US is therefore permissible if the recipient is certified under the EU-US Data Privacy Framework (DPF) or has appropriate additional safeguards in place. Information on transfers to third countries, including data recipients, can be found in this privacy policy.

Recipients of personal data

We work with various external parties in the course of our business activities. This sometimes requires the transfer of personal data to these external parties. We only pass on personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g., disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Art. 6 (1) lit. f GDPR, or if another legal basis permits the disclosure of data. When using processors, we only pass on our customers’ personal data on the basis of a valid contract for data processing. In the case of joint processing, a contract for joint processing is concluded.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6(1)(f) OR (f) GDPR, YOU HAVE THE RIGHT TO OBJECT TO SUCH PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS DATA PROTECTION DECLARATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN PROVE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or place of the alleged violation. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if it is technically feasible.

Information, correction, and deletion

Within the framework of the applicable legal provisions, you have the right to receive information free of charge at any time about your stored personal data, its origin and recipients, and the purpose of data processing, and, if applicable, a right to correct or delete this data. You can contact us at any time with any questions you may have about this or other topics related to personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do so. The right to restriction of processing applies in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the review, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
  • If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may—apart from its storage—only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to advertising emails

We hereby object to the use of contact data published within the scope of the imprint obligation for sending unsolicited advertising and information material. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, for example through spam emails.

4 – Recording of data on this website

Cookies
Our websites use so-called “cookies.” Cookies are small data packets and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

Cookies can originate from us (first-party cookies) or from third-party companies (third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.

Cookies that are necessary for the electronic communication process, for the provision of certain functions you have requested (e.g., for the shopping cart function) or for the optimization of the website (e.g., cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and similar recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6 (1) (a) GDPR and § 25 (1) TDDDG); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

You can find out which cookies and services are used on this website in this privacy policy.

Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website—for this purpose, the server log files must be collected.

Hubspot Forms

We have integrated HubSpot Forms into our website. HubSpot Forms is a service provided by HubSpot, Inc. and offers marketing automation software for marketing services and products, including SEO and content creation, lead management, email marketing, and web analytics.

HubSpot Forms is used to store data entered into forms, e.g., when contacting us via the contact form. The data provided may be stored in our customer relationship management system (CRM system).

In this case, your data will be transferred to the operator of HubSpot Forms, HubSpot, Inc., Cambridge, Massachusetts, US.

We process your data using HubSpot Forms for the purpose of processing the contact request and handling it in accordance with Art. 6 (1) lit. b. GDPR. The use of HubSpot Forms and the integrated services is subject to our legitimate interest pursuant to Art. 6 (1) lit. f. GDPR, the optimization of our marketing measures and the improvement of our service quality on the website.

Further information can be found in the privacy policy for HubSpot Forms: https://legal.hubspot.com/privacy-policy.

Enquiries by email, telephone, or faxAnfrage per E-Mail, Telefon oder Telefax

If you contact us by email, telephone, or fax, your enquiry, including all resulting personal data (name, enquiry), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 (1) (b) GDPR, provided that your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) if this has been requested; consent can be revoked at any time.

The data you send us via contact requests will remain with us until you request us to delete it, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions—in particular statutory retention periods—remain unaffected.

5 – Marketing and analysis tools

HubSpot and HubSpot Ads
Purpose of use:

We use HubSpot on our website to create and manage lead forms and marketing campaigns. These forms enable us to collect contact information from website visitors who are interested in our products, services, or offers. The data collected is used to contact you, respond to your inquiries, and provide further offers or information if necessary.

We use HubSpot AI functions as part of our marketing and sales activities. These support us in particular in creating content and optimizing communication with prospects and customers.

It should be noted that text entries can be processed by AI models, some of which are provided by third-party providers (e.g., ChatGPT or Claude). Only the data necessary for the respective purpose is processed. Personal or particularly sensitive data is avoided where possible or used in anonymized form. HubSpot has also implemented appropriate technical and organizational measures to ensure the security of the data processed.

Processed data:
The data you submit usually includes:

  • Name
  • Email address
  • Phone number (optional)
  • Company (optional)
  • Additional information depending on the type of form (e.g., message, request, interests)

In addition, additional data may be processed for HubSpot Ads, such as interactions with ads, clicks on advertising banners, and information about the device used (IP address, browser type, operating system).

Purpose of data processing:
The data collected via HubSpot forms and HubSpot Ads is used by us:

  • to process your inquiries and communicate with you
  • to provide further support and information about our offers
  • to analyze the effectiveness of our marketing measures
  • to optimize our content and advertising

In addition, this data may be used for marketing purposes, such as newsletters or personalized offers, provided you have given your express consent.

Legal basis for processing:
Processing is carried out on the basis of the following legal grounds:

  • Consent (Art. 6(1)(a) GDPR): if you voluntarily provide personal data via the form or for marketing purposes
  • Performance of a contract (Art. 6(1)(b) GDPR): insofar as data processing is necessary to process your request
  • Legitimate interest (Art. 6 (1) (f) GDPR): to optimize our communication, content, and marketing campaigns

Data recipients and third countries:
Processing is carried out by HubSpot as a processor. Your data may also be stored or processed in countries outside the European Union. HubSpot has implemented appropriate safeguards for this purpose, including the Standard Contractual Clauses (SCC) of the EU Commission.

Data retention:
Your data will only be stored for as long as is necessary to process your request or campaign activity. If you do not wish to receive further communications, you can have your data deleted at any time. Upon request, we will provide you with a copy of your data stored via HubSpot.

Further information:
HubSpot is committed to complying with the data protection provisions of the GDPR. For more information about HubSpot’s data processing and the protection of your data, please visit https://legal.hubspot.com/de/datenschutz.

If you do not want HubSpot to collect your data, you can adjust the consent you gave via the cookie banner for the storage of cookies at any time or block their use via your browser settings.

Google Analytics & Google Ads
Purpose of use:
We use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, and Google Ads to analyze the use of our website and optimize our online advertising.

Google Analytics enables us to understand the behavior of visitors to our website, e.g., which pages are visited most frequently, how long users stay on individual pages, and through which channels they arrive at our website. This data helps us to improve our content, user-friendliness, and the structure of the website.

Google Ads is used to place targeted advertisements on the Google network and to measure the effectiveness of these advertisements. The information obtained through Google Ads is used to display personalized advertisements to users who have previously visited our website (“remarketing”).

Processed data:
The following data is processed through the use of Google Analytics and Google Ads:

  • IP address (partially anonymized)
  • Browser type and version
  • Operating system
  • Referrer URL
  • Time of access
  • Devices used
  • Interactions with the website (e.g., pages visited, length of stay)
  • Data on clicks on Google Ads and interactions with ads
  • Demographic data (age, gender, interests), if applicable, provided you have consented to Google

In addition, cookies may be set to store information about your use of the website in order to recognize returning visitors and improve analysis.

Purpose of data processing:
Processing is carried out in order to:

  • statistically evaluate the use of our website
  • optimize content and advertising in a targeted manner
  • measure the effectiveness of Google Ads campaigns
  • better understand visitor preferences and improve the user experience

The data is used exclusively for these purposes and is not directly linked to other personal data outside of Google.

Legal basis for processing:
Processing is based on the following legal grounds:

  • Consent (Art. 6(1)(a) GDPR): if you accept cookies for analysis or advertising purposes
  • Legitimate interest (Art. 6 (1) (f) GDPR): to analyze and optimize the website and advertising measures, provided that no consent has been given (taking into account your interests)

Data Recipients and Third Countries:
The collected data is transferred to Google in the United States. Google has implemented the European Commission’s Standard Contractual Clauses to ensure an adequate level of data protection. Google may also use the data for its own purposes, such as creating user profiles and targeting advertisements.

Data Retention:
By default, data collected via Google Analytics is stored for 14 months and then anonymized or deleted. Data from Google Ads is stored for as long as it is necessary for analyzing advertising campaigns.

You can prevent Google Analytics and Google Ads from collecting data by adjusting the relevant cookie settings on our website or by installing the browser extension to disable Google Analytics.

Further information:
For more details on data processing and data protection by Google, please refer to the Google Privacy Policy and the Google Ads Help Center.

UTM parameters
Purpose:
We use UTM parameters on our website to measure the success of marketing campaigns, e.g., via newsletters, social media, or paid ads. UTM parameters are small text modules that are appended to URLs (e.g., utm_source=linkedin&utm_medium=social&utm_campaign=campaign) to identify the channels through which users arrive at our website.

The information collected helps us analyze the effectiveness of individual marketing measures, optimize campaigns, and tailor content to the interests of users.

Processed data:
No direct personal data is collected through UTM parameters. However, the following information may be collected:

  • The referring link or source of the visitor (e.g., newsletter, social media, advertisement)
  • Medium and campaign name
  • Time of access to the website
  • Interactions on the website in combination with analytics tools

If the UTM parameters are used in conjunction with analytics tools such as Google Analytics, the data may be combined with personal information collected by these tools.

Purpose of data processing:
Processing is carried out in order to:

  • identify the origin of website visitors
  • measure the effectiveness of marketing campaigns
  • optimize marketing measures
  • improve user guidance and content on our website

Legal basis for processing:
The use of UTM parameters is based on legitimate interest (Art. 6 (1) (f) GDPR). Our legitimate interest lies in reviewing the efficiency of our marketing campaigns and improving the website experience without unnecessarily processing personal data

Data recipients and third countries:
The information collected via UTM parameters is processed together with analysis and advertising tools such as Google Analytics or Google Ads. This data may be transferred to third countries (e.g., the US). Google uses the EU Commission’s standard contractual clauses to ensure an adequate level of data protection.

Data Retention:
Data is stored only for as long as is necessary to evaluate marketing campaigns. After that, it is anonymized or deleted.

You can prevent collection by analytics tools by adjusting the relevant settings on our website or in your browser (e.g., opting out of Google Analytics).

Further information:
Further details on how UTM parameters work and how they are used in connection with analytics and advertising tools can be found in the respective providers’ privacy policies, e.g. Google Analytics.

6 – Social Media

Social media elements with Shariff

This website uses elements from social media (LinkedIn, Instagram, Meta).

You can usually recognize the social media elements by the respective social media logos. To ensure data protection on this website, we use these elements only in conjunction with the so-called “Shariff” solution. This application prevents the social media elements integrated on this website from transmitting your personal data to the respective provider as soon as you first enter the site.

Only when you activate the respective social media element by clicking the associated button is a direct connection established to the provider’s server (consent). As soon as you activate the social media element, the respective provider receives the information that you have visited this website with your IP address. If you are also logged in to your respective social media account (e.g., Facebook or LinkedIn) at the same time, the respective provider can associate the visit to this website with your user account.

Activating the plugin constitutes consent within the meaning of Art. 6(1)(a) GDPR and Section 25(1) TDDDG. You may revoke this consent at any time with effect for the future.

The service is used to obtain the legally required consents for the use of certain technologies. The legal basis for this is Art. 6(1)(c) GDPR.

LinkedIn

This website uses elements of the LinkedIn network. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

Each time you access a page on this website that contains elements from LinkedIn, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited this website with your IP address. If you click the LinkedIn “Recommend” button and are logged in to your LinkedIn account, LinkedIn is able to associate your visit to this website with you and your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or how LinkedIn uses it.

This service is used on the basis of your consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TDDDG. Consent may be revoked at any time.

Data transfers to the USA are based on the EU Commission’s Standard Contractual Clauses. Details can be found here:

https://www.linkedin.com/help/linkedin/answer/a1343190/datenubertragung-aus-der-eu-dem-ewr-und-der-schweiz?lang=de

Further information can be found in LinkedIn’s privacy policy at:

https://de.linkedin.com/legal/privacy-policy

Instagram & Meta (Facebook)

Purpose of use:
We embed content from Instagram on our website, such as Instagram posts, images, or videos provided via Instagram’s API. This serves to present content and promote interactivity. In addition, we place job ads via Meta (Facebook and Instagram) to specifically draw interested parties’ attention to our vacancies.

Data processed via Instagram content:
By embedding Instagram content on our website, data is automatically transmitted to Instagram, in particular:

  • Usage data (e.g., IP address, device information)
  • Interactions with the embedded content (e.g., “likes”, comments)

Data processed via Meta job ads:
If you interact with our job ads on Facebook or Instagram, Meta also collects personal data, such as:

  • Interaction data (e.g., clicks on ads, likes, comments)
  • Device and usage data (e.g., IP address, browser information)
  • Demographic data (e.g., age, gender, interests)

Purpose of data processing:
Instagram and Meta use this data for analytics purposes to measure the performance of the embedded content or job ads and to personalize advertising for you and other users.

Legal basis for processing:
Processing is carried out on the basis of the following legal bases:

  • Consent (Art. 6(1)(a) GDPR) if you interact with Instagram content or Meta job ads and consent to the processing of your data.
  • Legitimate interest (Art. 6(1)(f) GDPR) to measure and improve the reach and effectiveness of our content and ads.

Recipients of data:
Instagram and Meta are independent data controllers. All data collected by these companies is processed by them in accordance with their own privacy policies. We have no direct influence on the processing and storage of this data.

Further information:

https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect

https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0

7 – Newsletter

Sending newsletters to existing customers

If you order goods or services from us and provide your email address, we may subsequently use this email address to send newsletters, provided that we inform you of this in advance. In such a case, the newsletter will only contain direct advertising for our own similar goods or services. You may unsubscribe from this newsletter at any time. For this purpose, each newsletter contains a corresponding link. The legal basis for sending the newsletter in this case is Art. 6(1)(f) GDPR in conjunction with Section 7(3) UWG.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us in a blacklist to prevent future mailings to you. The data in the blacklist is used only for this purpose and is not merged with other data. This serves both your interests and our interest in complying with legal requirements for sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage in the blacklist is not time-limited. You may object to the storage if your interests outweigh our legitimate interest.

8 – Plugins and Tools

Google Fonts (local hosting)

This site uses so-called Google Fonts, provided by Google, for the consistent display of fonts. The Google Fonts are installed locally. No connection to Google servers is established.

Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is intended to verify whether data entered on this website (e.g., in a contact form) is provided by a human or by an automated program. To this end, reCAPTCHA analyzes the website visitor’s behavior based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g., IP address, the time the website visitor spends on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.

Data is stored and analyzed on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from SPAM. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.

Further information on Google reCAPTCHA can be found in Google’s privacy policy and Google’s terms of use at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

YouTube with enhanced privacy
This website embeds videos from the YouTube website. The website is operated by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

If you visit one of these pages on which YouTube is embedded, a connection to YouTube’s servers is established. The YouTube server is informed which of our pages you have visited. If you are logged in to your YouTube account, you enable YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

We use YouTube in enhanced privacy mode. According to YouTube, videos played in enhanced privacy mode are not used to personalize browsing on YouTube. Ads served in enhanced privacy mode are also not personalized. No cookies are set in enhanced privacy mode. Instead, so-called local storage elements are stored in the user’s browser, which, similar to cookies, contain personal data and can be used for recognition. Details on enhanced privacy mode can be found here: https://support.google.com/youtube/answer/171780.

After activating a YouTube video, additional data processing operations may be triggered over which we have no influence.

YouTube is used in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.

Further information about data protection at YouTube can be found in its privacy policy at: https://policies.google.com/privacy?hl=de.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active

LinkedIn Sales Navigator

We use LinkedIn Sales Navigator to deepen business contacts with existing and potential business partners and to identify new contacts in public professional networks. Processing is carried out on the basis of our legitimate interest (Art. 6(1)(f) GDPR) in initiating business and maintaining business relationships.

The following data may be processed: name, professional position, contact details, and publicly available profile information on LinkedIn.

Data is transferred or used outside of LinkedIn only with the data subject’s active consent, e.g., after an appointment has been arranged. Data subjects may object to the processing of their data at any time. LinkedIn itself is an independent controller for the data processed on the platform. Further information on data processing by LinkedIn can be found here: https://de.linkedin.com/legal/privacy-policy?src=or-search&veh=www.google.com

SalesViewer
We have integrated SalesViewer on this website. The provider is SalesViewer / SalesViewer GmbH, Hueststr. 30, 44787 Bochum (hereinafter “SalesViewer”).

SalesViewer enables us to record visits to our website by members of other companies. For this purpose, the website visitor’s IP address is compared with company IP addresses stored in SalesViewer’s company database. If this is a company IP address, this visit and user behavior are recorded. IP addresses that are not in SalesViewer’s database are deleted immediately, so that website visits by private individuals are ignored by SalesViewer.

To improve data protection, SalesViewer offers an opt-out procedure. Further details can be found at the provider’s following link: https://www.salesviewer.com/de/opt-out/.

SalesViewer is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in recording company visits to our website and their user behavior. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.

Further details can be found in the provider’s privacy policy at https://www.salesviewer.com/de/plattform/datenschutz/.

Data processing agreement

We have concluded a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law, which ensures that the service processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

9 – Audio and video conferences

Data processing

We use, among other things, online conferencing tools to communicate with our customers. The tools we use in detail are listed below. If you communicate with us via video or audio conference over the internet, your personal data is collected and processed by us and by the provider of the respective conferencing tool.

The conferencing tools collect all data that you provide/use to use the tools (email address and/or your phone number). In addition, the conferencing tools process the duration of the conference, the start and end (time) of participation in the conference, the number of participants, and other “context information” in connection with the communication process (metadata).

Furthermore, the provider of the tool processes all technical data required to handle online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection.

If content is exchanged, uploaded, or otherwise provided within the tool, this content is also stored on the servers of the tool providers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared while using the service.

Please note that we do not have full influence over the data processing operations of the tools used. Our options depend largely on the corporate policy of the respective provider. Further information on data processing by the conferencing tools can be found in the privacy policies of the tools used, which we have listed below this text.

Purpose and legal bases

The conferencing tools are used to communicate with prospective or existing contractual partners or to provide certain services to our customers (Art. 6(1)(b) GDPR). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest within the meaning of Art. 6(1)(f) GDPR). If consent has been requested, the relevant tools are used on the basis of this consent; consent may be revoked at any time with effect for the future.

Storage period

The data collected directly by us via the video and conferencing tools is deleted from our systems as soon as you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no influence on the storage period of your data that is stored by the operators of the conferencing tools for their own purposes. For details, please contact the operators of the conferencing tools directly.

Conferencing tools used

We use the following conferencing tools:

Microsoft Teams

We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Details on data processing can be found in Microsoft Teams’ privacy policy: https://privacy.microsoft.com/de-de/privacystatement.

The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/6474.

Data processing agreement

We have concluded a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law, which ensures that the service processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

10 – Online surveys

SurveyMonkey
To conduct online surveys, we use the services of SurveyMonkey Europe UC, 2 Shelbourne Buildings, Shelbourne Road, Dublin, Ireland.

If you participate in this survey voluntarily, SurveyMonkey collects information about the device and application that you use to participate in the survey. This includes the IP address, your operating system version, device type, as well as system and performance information and browser type information. If you participate in the survey via a mobile device, SurveyMonkey also collects the device’s UUID. SurveyMonkey also uses so-called third-party tracking services, which in turn use cookies and page tags (also known as web beacons) to collect usage data and user statistics. We have no influence on the scope of the data collected by SurveyMonkey.

You can prevent the installation of cookies by deleting existing cookies and disabling the storage of cookies in your web browser settings. Please note that in this case you may not be able to use all functions of our website to their full extent.

Participation is voluntary, and respondents thereby declare their consent to the processing of their personal data pursuant to Art. 6(1)(a) GDPR. The data is stored for the duration of the survey and the evaluation.

The data you enter in the form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies. After the evaluation of a survey has been completed, we delete the survey data from SurveyMonkey. Within 90 days, the data is then also permanently removed from SurveyMonkey’s system.

SurveyMonkey Europe UC is a subsidiary of SurveyMonkey Inc., based in the USA. It cannot be ruled out that your data collected by SurveyMonkey will also be transferred to the USA.

Further information can be found in SurveyMonkey’s privacy policy at: https://www.surveymonkey.de/mp/legal/privacy/

11 – Our own services

Handling applicant data

We offer you the opportunity to apply to us (e.g., by email, by post, or via an online application form). Below, we inform you about the scope, purpose, and use of the personal data collected from you as part of the application process. We assure you that the collection, processing, and use of your data is carried out in accordance with applicable data protection law and all other legal provisions, and that your data is treated as strictly confidential.

Scope and purpose of data collection

If you submit an application to us, we process the personal data associated with it (e.g., contact and communication data, application documents, notes from interviews, etc.) insofar as this is necessary to decide on the establishment of an employment relationship. The legal basis for this is Section 26 BDSG under German law (initiation of an employment relationship), Art. 6(1)(b) GDPR (general contract initiation) and—if you have given consent—Art. 6(1)(a) GDPR. Consent may be revoked at any time. Within our company, your personal data is only passed on to persons involved in processing your application.

If the application is successful, the data you submitted will be stored in our data processing systems on the basis of Section 26 BDSG and Art. 6(1)(b) GDPR for the purpose of carrying out the employment relationship.

Data retention period

If we are unable to make you a job offer, you reject a job offer, or you withdraw your application, we reserve the right to retain the data you have transmitted on the basis of our legitimate interests (Art. 6(1)(f) GDPR) for up to 6 months from the end of the application process (rejection or withdrawal of the application). The data will then be deleted and the physical application documents destroyed. Retention serves, in particular, as evidence in the event of a legal dispute. If it is apparent that the data will be required after the 6-month period has expired (e.g., due to an impending or pending legal dispute), deletion will only take place once the purpose for further retention no longer applies.

Longer retention may also take place if you have given corresponding consent (Art. 6(1)(a) GDPR) or if statutory retention obligations prevent deletion.

Inclusion in the applicant pool

If we do not make you a job offer, there may be an option to include you in our applicant pool. If you are included, all documents and information from your application will be transferred to the applicant pool in order to contact you in the event of suitable vacancies.

Inclusion in the applicant pool takes place exclusively on the basis of your explicit consent (Art. 6(1)(a) GDPR). Giving consent is voluntary and is not related to the ongoing application process. The data subject may revoke their consent at any time. In this case, the data will be irrevocably deleted from the applicant pool, provided there are no statutory reasons for retention.

The data in the applicant pool will be irrevocably deleted no later than two years after consent is given.

12 - Applicant management

Personio
For applicant management, we use Personio, a software solution from Personio GmbH, Maximilianstraße 35, 80539 Munich, Germany. It supports us in managing applications, coordinating interviews, and communicating with applicants.

Data processed:
The following personal data is collected and processed as part of the application process:

  • Name, address, contact details (email, phone number)
  • CV, cover letter, references, proof of qualifications
  • Information on professional experience, education, further training
  • Interactions in the application process (e.g., interviews, feedback, status updates)
 

Purpose of data processing:
The data is used exclusively to process applications, organize the application process, and contact applicants. The software also enables documentation of the selection process and archived storage of application documents.

Legal basis for processing:

  • Consent (Art. 6(1)(a) GDPR): Applicants expressly consent to the processing of their data by submitting their documents.
  • Legitimate interest (Art. 6(1)(f) GDPR): Processing of data to select suitable candidates for the advertised positions.
 

Recipients of data:
Personio processes the data as a processor exclusively on behalf of our company. The data is stored on servers within the EU. Data is only passed on to third parties if this is necessary to process the application or is required by law.

Storage period:

  • Application documents are stored for the duration of the selection process.
  • After completion of the application process, the data is deleted unless the applicant gives explicit consent to longer storage for future job offers.

Your rights:
Applicants have the right to access, rectification, erasure, restriction of processing, and to withdraw their consent.

Further information can be found in Personio’s privacy policy: https://www.personio.de/datenschutz/.