The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. Their contact details can be found in the “Information on the responsible body” section of this privacy policy.
How do we collect your data?
We collect your data, in part, when you provide it to us. This may include, for example, data you enter into a contact form.
Other data is collected by our IT systems automatically or with your consent when you visit the website. This data consists primarily of technical information (e.g., internet browser, operating system, or the time the page was accessed). This data is collected automatically as soon as you access this website.
What do we use your data for?
Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated through the website, the data provided will also be processed for contract offers, orders, or other order inquiries.
What rights do you have regarding your data?
You have the right at any time to receive, free of charge, information about the source, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you may revoke that consent at any time with future effect. In addition, you have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to file a complaint with the competent supervisory authority.
Please feel free to contact us at any time regarding this matter or any other questions you may have about data protection.
Analytics Tools and Third-Party Tools
When you visit this website, your browsing behavior may be analyzed for statistical purposes. This is primarily done using so-called analytics tools.
You can find detailed information about these analytics programs in the following privacy policy.
We host the content of our website with the following provider:
DomainFactory
The provider is DomainFactory GmbH, c/o WeWork, Neuturmstraße 5, 80331 Munich (hereinafter referred to as DomainFactory). When you visit our website, DomainFactory collects various log files, including your IP addresses.
For details, please refer to DomainFactory’s privacy policy: https://www.df.eu/de/datenschutz/.
The use of DomainFactory is based on Art. 6 (1) lit. f GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. If consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) lit. a GDPR and § 25 (1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s terminal device (e.g. for device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.
Data processing agreement
We have concluded a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law, which ensures that the service processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g., when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.
Information about the responsible body
The responsible body for data processing on this website is:
TKD Solutions GmbH
Data Protection and Information Security Team
Elisabeth-Selbert-Straße 15
40764 Langenfeld
Germany
Email: datenschutz@tkdeutschland.de
The responsible body is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Storage period
Unless a more specific storage period is specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, deletion will take place after these reasons no longer apply.
General information on the legal basis for data processing on this website
If you have consented to data processing, we process your personal data on the basis of Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR, if special categories of data are processed in accordance with Art. 9 (1) GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 (1) (a) GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g., via device fingerprinting), data processing is also carried out on the basis of Section 25 (1) TDDDG. Consent can be revoked at any time. If your data is necessary for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 (1) lit. b GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation on the basis of Art. 6 (1) lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6 (1) lit. f GDPR. The relevant legal basis in each individual case is explained in the following paragraphs of this privacy policy.
Data Protection Officer
We have appointed a data protection officer.
sicdata GmbH
Cynthia Höhnel
Heiligenstock 34c
42697 Solingen
Germany
E-Mail: hoehnel@sicdata.de
Recipients of personal data
We work with various external parties in the course of our business activities. This sometimes requires the transfer of personal data to these external parties. We only pass on personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g., disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Art. 6 (1) lit. f GDPR, or if another legal basis permits the disclosure of data. When using processors, we only pass on our customers’ personal data on the basis of a valid contract for data processing. In the case of joint processing, a contract for joint processing is concluded.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6(1)(f) OR (f) GDPR, YOU HAVE THE RIGHT TO OBJECT TO SUCH PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS DATA PROTECTION DECLARATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN PROVE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or place of the alleged violation. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if it is technically feasible.
Information, correction, and deletion
Within the framework of the applicable legal provisions, you have the right to receive information free of charge at any time about your stored personal data, its origin and recipients, and the purpose of data processing, and, if applicable, a right to correct or delete this data. You can contact us at any time with any questions you may have about this or other topics related to personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do so. The right to restriction of processing applies in the following cases:
If you have restricted the processing of your personal data, this data may—apart from its storage—only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Objection to advertising emails
We hereby object to the use of contact data published within the scope of the imprint obligation for sending unsolicited advertising and information material. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, for example through spam emails.
Cookies
Our websites use so-called “cookies.” Cookies are small data packets and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.
Cookies can originate from us (first-party cookies) or from third-party companies (third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).
Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.
Cookies that are necessary for the electronic communication process, for the provision of certain functions you have requested (e.g., for the shopping cart function) or for the optimization of the website (e.g., cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and similar recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6 (1) (a) GDPR and § 25 (1) TDDDG); consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
You can find out which cookies and services are used on this website in this privacy policy.
Consent via Cookiebot
Our website uses Cookiebot’s consent technology to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies, and to document this in compliance with data protection regulations. This technology is provided by Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter “Cookiebot”).
When you visit our website, a connection is established with Cookiebot’s servers to obtain your consent and other statements regarding cookie usage. Cookiebot then stores a cookie in your browser to associate the consents you have granted—or their revocation—with your session. The data collected in this manner is stored until you request that we delete it, delete the Cookiebot cookie yourself, or the purpose for storing the data no longer applies. Mandatory legal retention requirements remain unaffected.
Cookiebot is used to obtain the legally required consent for the use of cookies. The legal basis for this is Article 6(1)(c) of the GDPR.
Data processing agreement
We have concluded a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law, which ensures that the service processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
This data is not merged with other data sources.
This data is collected on the basis of Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website—for this purpose, the server log files must be collected.
Contact Form via HubSpot Forms
We use forms on our website and the HubSpot Forms service to contact you and to collect data related to the arrangement and execution of energy contracts.
If you contact us via a form or submit the information we request, we will process the data you provide to handle your inquiry, carry out pre-contractual measures, fulfill the contract, and arrange and process energy contracts. In particular, we may process contact, contract, and identification data for these purposes.
The data collected through the forms is stored in our systems and may be further processed in our customer relationship management (CRM) system.
To the extent necessary for the arrangement or execution of energy contracts, the data you provide may be transmitted to the respective energy supplier. Energy suppliers may use the data for identity verification and, if necessary, to conduct credit checks, and may involve credit reporting agencies for this purpose.
Processing is carried out on the basis of Article 6(1)(b) of the GDPR, to the extent that it is necessary for the implementation of pre-contractual measures or the performance of a contract. In addition, processing is carried out on the basis of our legitimate interest in the efficient handling of inquiries and the management of customer relationships in accordance with Article 6(1)(f) of the GDPR.
We use the HubSpot Forms service provided by HubSpot, Inc. to make the forms available and handle their technical implementation. It cannot be ruled out that personal data may also be processed on servers located outside the European Union. We have the necessary data protection agreements in place with HubSpot.
The data you provide will be deleted as soon as the purpose for which it was stored no longer applies and there are no legal retention requirements that prevent its deletion.
For more information on data processing, please see HubSpot’s Privacy Policy: https://legal.hubspot.com/privacy-policy.
Enquiries by email, telephone, or faxAnfrage per E-Mail, Telefon oder Telefax
If you contact us by email, telephone, or fax, your enquiry, including all resulting personal data (name, enquiry), will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 (1) (b) GDPR, provided that your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR) if this has been requested; consent can be revoked at any time.
The data you send us via contact requests will remain with us until you request us to delete it, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions—in particular statutory retention periods—remain unaffected.
Hubspot CRM
We use HubSpot CRM, a service provided by HubSpot, Inc., Cambridge, Massachusetts, USA (hereinafter “HubSpot”), to manage and organize customer contacts, as well as to process inquiries and communicate with prospects and customers.
When using HubSpot, we may process personal data that we receive, for example, when someone contacts us, submits an inquiry, or as part of an existing customer relationship. This includes, in particular, names, contact information, and details regarding the specific inquiry or collaboration.
Data is processed for the purpose of efficiently managing customer relationships, handling inquiries, and organizing our communications. Where necessary, the data may be used to carry out pre-contractual measures or to fulfill existing contractual obligations.
Processing is carried out on the basis of Article 6(1)(b) of the GDPR, to the extent that it is necessary to handle your inquiry or to take pre-contractual or contractual measures. In addition, processing may be carried out on the basis of our legitimate interest in efficient customer management and communication in accordance with Article 6(1)(f) of the GDPR.
HubSpot is used as a data processor. To this end, we have entered into a data processing agreement with HubSpot in accordance with Article 28 of the GDPR.
Since HubSpot is a company based in the United States, personal data may also be processed outside the European Union or the European Economic Area. To this end, HubSpot employs appropriate safeguards, in particular the European Commission’s Standard Contractual Clauses and—where applicable—certification under the EU-U.S. Data Privacy Framework.
For more information about HubSpot’s data processing practices, please visit:
https://legal.hubspot.com/de/privacy-policy
The stored data will be deleted as soon as the purpose of the processing no longer applies and there are no legal retention requirements that prevent this.
Social media elements with Shariff
This website uses social media features (e.g., Facebook, Instagram, LinkedIn).
You can usually recognize the social media elements by the respective social media logos. To ensure data protection on this website, we use these elements only in conjunction with the so-called “Shariff” solution. This application prevents the social media elements integrated on this website from transmitting your personal data to the respective provider as soon as you first enter the site.
Only when you activate the respective social media element by clicking the corresponding button is a direct connection established to the provider’s server (consent). As soon as you activate the social media element, the respective provider receives the information that you have visited this website using your IP address. If you are logged into your respective social media account (e.g., Facebook) at the same time, the respective provider can associate your visit to this website with your user account.
Activating the plugin constitutes consent within the meaning of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may revoke this consent at any time with future effect.
This service is used to obtain the legally required consents for the use of certain technologies. The legal basis for this is Article 6(1)(c) of the GDPR.
This website uses elements of the LinkedIn network. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.
Each time you access a page on this website that contains elements from LinkedIn, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited this website with your IP address. If you click the LinkedIn “Recommend” button and are logged in to your LinkedIn account, LinkedIn is able to associate your visit to this website with you and your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or how LinkedIn uses it.
Use of this service is based on your consent pursuant to Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.
Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For details, please see: https://www.linkedin.com/help/linkedin/answer/a1343190/datenubertragung-aus-der-eu-dem-ewr-und-der-schweiz?lang=de
For more information on this topic, please see LinkedIn’s Privacy Policy at: https://www.linkedin.com/legal/privacy-policy.
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States designed to ensure compliance with European data protection standards when data is processed in the United States. Every company certified under the DPF commits to complying with these data protection standards. For more information, please visit the provider’s website at the following link: https://www.dataprivacyframework.gov/participant/5448.
Instagram und Facebook (Meta)
Our website may include content from Instagram, such as posts, images, or videos. The provider is Meta Platforms Ireland Limited, Dublin, Ireland (hereinafter “Meta”).
When you visit a page that includes embedded Instagram content, a connection may be established with Meta’s servers. In particular, technical information such as your IP address, device information, and information about your use of the embedded content may be processed.
The integration of Instagram content is intended to make our website more engaging, keep visitors informed about the latest content, and showcase our social media presence.
Meta’s processing of personal data is generally carried out under Meta’s own responsibility under data protection law. We do not have complete control over the nature and scope of Meta’s data processing.
In addition, we may use services provided by Meta (Facebook and Instagram) to publish job postings or other content and to analyze their reach. In doing so, we may process information about interactions with ads (e.g., clicks, views, or other interactions) as well as technical information such as IP addresses, browser data, and device data.
Where necessary, data processing is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may revoke your consent at any time via the settings in our cookie banner, effective for the future.
Since Meta involves a company based outside the European Economic Area, the processing of personal data may also take place in third countries. Meta uses appropriate data protection mechanisms for this purpose, in particular the European Commission’s Standard Contractual Clauses and other recognized safeguards.
For more information about Meta’s data processing practices, please visit:
Instagram: https://privacycenter.instagram.com/policy/
Facebook: https://www.facebook.com/privacy/policy/
To evaluate our marketing efforts and improve our website, we may aprocess technical information about how our website is used.
So-called UTM parameters can also be used for this purpose. These are additions to web addresses (URLs) that allow us to track the source through which visitors arrive at our website (e.g., newsletters, social media, or advertising campaigns).
UTM parameters themselves do not set any cookies, and generally do not collect any personally identifiable information. The information is used primarily to analyze the source of website visits and to evaluate the effectiveness of our marketing efforts.
To the extent that UTM parameters are used in conjunction with analytics or marketing services (e.g., web analytics or advertising tools), further processing of personal data may take place. In such cases, processing is carried out on the basis of the legal grounds described for the respective service and—where necessary—after obtaining your consent via our cookie banner.
For more information on the specific analytics and marketing services we use, please refer to the relevant sections of this Privacy Policy.
Google Tag Manager
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is a tool that allows us to integrate tracking and analytics tools and other technologies into our website. Google Tag Manager itself does not create user profiles, store cookies, or perform any independent analyses. It is used solely to manage and deploy the tools integrated through it. However, Google Tag Manager collects your IP address, which may also be transferred to Google’s parent company in the United States.
The use of Google Tag Manager is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in the quick and straightforward integration and management of various tools on its website. If consent has been obtained, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.
Google Analytics
This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables website operators to analyze the behavior of website visitors. In doing so, website operators receive various usage data, such as page views, time spent on the site, operating systems used, and the user’s location. This data is associated with the user’s respective device. It is not linked to a user ID.
In addition, we can use Google Analytics to track your mouse and scroll movements and clicks, among other things. Google Analytics also uses various modeling approaches to supplement the collected data sets and employs machine learning technologies in its data analysis.
Google Analytics uses technologies that enable user recognition for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google regarding the use of this website is generally transmitted to a Google server in the United States and stored there.
Use of this service is based on your consent pursuant to Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.
Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For details, please visit: https://business.safety.google/adscontrollerterms/sccs/.
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.
IP Anonymization
Google Analytics IP anonymization is enabled. As a result, Google truncates your IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before transmitting it to the United States. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google.
Browser Plugin
You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
For more information on how Google Analytics handles user data, please see Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.
Data processing agreement
We have entered into a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities regarding the use of Google Analytics.
Google Ads, Remarketing, and Audience Targeting
We use Google Ads and related features such as remarketing, Google Ads conversion tracking, and Google Analytics Audiences provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter “Google”).
These services enable us to measure the effectiveness of our advertising campaigns, create target audiences, and display relevant ads to users based on their interests or previous interactions with our website.
In particular, this may involve the processing of information regarding website visits, interactions with ads, devices used, technical information, and pseudonymized usage data.
Google may use this information to create user groups and serve personalized ads within the Google advertising network.
Data processing is carried out exclusively on the basis of your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.
For more information: https://policies.google.com/privacy?hl=de
Google Ad Manager and Google AdSense
We may use Google Ad Manager and Google AdSense, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter “Google”), to display and manage advertisements.
In doing so, information about the use of our website may be processed to serve ads, control their delivery, and measure the performance of advertisements.
Personalized ads may use information about interests, previous website visits, or similar characteristics to tailor ads to users.
Non-personalized ads are not selected based on a user profile. However, technical information necessary for the delivery and measurement of the ads may still be processed.
Data will be processed only to the extent that you have given your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.
For more information: https://policies.google.com/privacy?hl=de
Meta Pixel (formerly Facebook Pixel)
This website uses Meta’s visitor action pixel to measure conversions. The provider of this service is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, Dublin, D04 X2K5, Ireland. However, according to Meta, the data collected is also transferred to the United States and other third countries.
This allows the behavior of website visitors to be tracked after they have been redirected to the provider’s website by clicking on a Meta ad. As a result, the effectiveness of Meta ads can be evaluated for statistical and market research purposes, and future advertising campaigns can be optimized.
The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of users. However, the data is stored and processed by Meta, which allows it to be linked to the respective user profile on Facebook or Instagram, and enables Meta to use the data for its own advertising purposes in accordance with the Meta Data Use Policy (https://de-de.facebook.com/about/privacy/). This enables Meta to display advertisements on Facebook or Instagram pages and other advertising channels. As the website operator, we have no control over this use of the data.
Use of this service is based on your consent pursuant to Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.
To the extent that personal data is collected on our website using the tool described here and forwarded to Meta, we and Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). This joint responsibility is limited exclusively to the collection of the data and its transfer to Meta. The processing carried out by Meta after the transfer is not part of the joint responsibility. The obligations we share have been set forth in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing privacy notices when using the Meta tool and for ensuring the tool is implemented on our website in compliance with data protection laws. Meta is responsible for the data security of Meta products. You can exercise your data subject rights (e.g., requests for access) regarding data processed by Facebook or Instagram directly with Meta. If you exercise your data subject rights with us, we are obligated to forward these requests to Meta.
Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For details, see here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.
You can find more information about protecting your privacy in Meta’s Privacy Policy: https://de-de.facebook.com/about/privacy/.
You can also disable the “Custom Audiences” remarketing feature in the Ad Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook.
If you do not have a Facebook or Instagram account, you can opt out of Meta’s interest-based advertising on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States designed to ensure compliance with European data protection standards when data is processed in the United States. Every company certified under the DPF commits to complying with these data protection standards. For more information, please visit the provider’s website at the following link: https://www.dataprivacyframework.gov/participant/4452.
HubSpot Marketing and HubSpot Ads
If we use HubSpot to support our marketing activities, personal data may be processed for the purpose of analyzing and optimizing our communications and managing marketing campaigns.
To this end, we may process, for example, information about interactions with our content, form submissions, or technical information about the device used.
Where necessary, data processing is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. Consent that has been given may be revoked at any time with future effect.
HubSpot can be used as a data processor in this context. For more information on data processing by HubSpot, please visit:
https://legal.hubspot.com/de/privacy-policy
Sending newsletters to existing customers
If you order goods or services from us and provide your email address, we may subsequently use this email address to send newsletters, provided that we inform you of this in advance. In such a case, the newsletter will only contain direct advertising for our own similar goods or services. You may unsubscribe from this newsletter at any time. For this purpose, each newsletter contains a corresponding link. The legal basis for sending the newsletter in this case is Art. 6(1)(f) GDPR in conjunction with Section 7(3) UWG.
After you unsubscribe from the newsletter distribution list, your email address may be stored by us in a blacklist to prevent future mailings to you. The data in the blacklist is used only for this purpose and is not merged with other data. This serves both your interests and our interest in complying with legal requirements for sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage in the blacklist is not time-limited. You may object to the storage if your interests outweigh our legitimate interest.
YouTube with Enhanced Privacy Settings
This website embeds videos from YouTube. The website is operated by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
When you visit one of these websites that has YouTube embedded, a connection is established with YouTube’s servers. In the process, the YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you allow YouTube to associate your browsing activity directly with your personal profile. You can prevent this by logging out of your YouTube account.
We use YouTube in enhanced privacy mode. According to YouTube, videos played in enhanced privacy mode are not used to personalize browsing on YouTube. Ads served in enhanced privacy mode are also not personalized. No cookies are set in enhanced privacy mode. Instead, so-called local storage elements are stored in the user’s browser, which, similar to cookies, contain personal data and can be used for recognition. Details on enhanced privacy mode can be found here: https://support.google.com/youtube/answer/171780.
After activating a YouTube video, additional data processing operations may be triggered over which we have no influence.
YouTube is used in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.
Further information about data protection at YouTube can be found in its privacy policy at: https://policies.google.com/privacy?hl=de.
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active
Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
reCAPTCHA is intended to verify whether data entered on this website (e.g., in a contact form) is provided by a human or by an automated program. To this end, reCAPTCHA analyzes the website visitor’s behavior based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g., IP address, the time the website visitor spends on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.
In this context, Google acts solely as a data processor within the meaning of Article 28 of the GDPR and will not use the data collected in this manner for its own purposes. Use of the tool is based on a Data Processing Agreement (DPA) with Google.
Data is stored and analyzed on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from SPAM. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.
SalesViewer
We have integrated SalesViewer into this website. The provider is SalesViewer / SalesViewer GmbH, Hueststr. 30, 44787 Bochum (hereinafter “SalesViewer”).
SalesViewer enables us to record visits to our website by members of other companies. For this purpose, the website visitor’s IP address is compared with company IP addresses stored in SalesViewer’s company database. If this is a company IP address, this visit and user behavior are recorded. IP addresses that are not in SalesViewer’s database are deleted immediately, so that website visits by private individuals are ignored by SalesViewer.
To improve data protection, SalesViewer offers an opt-out procedure. Further details can be found at the provider’s following link: https://www.salesviewer.com/de/opt-out/.
SalesViewer is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in recording company visits to our website and their user behavior. If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.
Further details can be found in the provider’s privacy policy at https://www.salesviewer.com/de/plattform/datenschutz/.
Data processing agreement
We have concluded a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law, which ensures that the service processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
Data processing
We use, among other things, online conferencing tools to communicate with our customers. The tools we use in detail are listed below. If you communicate with us via video or audio conference over the internet, your personal data is collected and processed by us and by the provider of the respective conferencing tool.
The conferencing tools collect all data that you provide/use to use the tools (email address and/or your phone number). In addition, the conferencing tools process the duration of the conference, the start and end (time) of participation in the conference, the number of participants, and other “context information” in connection with the communication process (metadata).
Furthermore, the provider of the tool processes all technical data required to handle online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection.
If content is exchanged, uploaded, or otherwise provided within the tool, this content is also stored on the servers of the tool providers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared while using the service.
Please note that we do not have full influence over the data processing operations of the tools used. Our options depend largely on the corporate policy of the respective provider. Further information on data processing by the conferencing tools can be found in the privacy policies of the tools used, which we have listed below this text.
Purpose and legal bases
The conferencing tools are used to communicate with prospective or existing contractual partners or to provide certain services to our customers (Art. 6(1)(b) GDPR). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest within the meaning of Art. 6(1)(f) GDPR). If consent has been requested, the relevant tools are used on the basis of this consent; consent may be revoked at any time with effect for the future.
Storage period
The data collected directly by us via the video and conferencing tools is deleted from our systems as soon as you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies. Stored cookies remain on your end device until you delete them. Mandatory statutory retention periods remain unaffected.
We have no influence on the storage period of your data that is stored by the operators of the conferencing tools for their own purposes. For details, please contact the operators of the conferencing tools directly.
To the extent that recordings of online meetings are created, they are generally deleted automatically no later than 60 days after they are created, unless statutory retention requirements or compelling legitimate reasons necessitate longer storage.
Conferencing tools used
We use the following conferencing tools:
Microsoft Teams
We use Microsoft Teams. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. Details on data processing can be found in Microsoft Teams’ privacy policy: https://privacy.microsoft.com/de-de/privacystatement.
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Each company certified under the DPF undertakes to comply with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/6474.
Data processing agreement
We have concluded a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law, which ensures that the service processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
SurveyMonkey
To conduct online surveys, we use the services of SurveyMonkey Europe UC, 2 Shelbourne Buildings, Shelbourne Road, Dublin, Ireland.
If you participate in this survey voluntarily, SurveyMonkey collects information about the device and application that you use to participate in the survey. This includes the IP address, your operating system version, device type, as well as system and performance information and browser type information. If you participate in the survey via a mobile device, SurveyMonkey also collects the device’s UUID. SurveyMonkey also uses so-called third-party tracking services, which in turn use cookies and page tags (also known as web beacons) to collect usage data and user statistics. We have no influence on the scope of the data collected by SurveyMonkey.
You can prevent the installation of cookies by deleting existing cookies and disabling the storage of cookies in your web browser settings. Please note that in this case you may not be able to use all functions of our website to their full extent.
Participation is voluntary, and respondents thereby declare their consent to the processing of their personal data pursuant to Art. 6(1)(a) GDPR. The data is stored for the duration of the survey and the evaluation.
The data you enter in the form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies. After the evaluation of a survey has been completed, we delete the survey data from SurveyMonkey. Within 90 days, the data is then also permanently removed from SurveyMonkey’s system.
SurveyMonkey Europe UC is a subsidiary of SurveyMonkey Inc., based in the USA. It cannot be ruled out that your data collected by SurveyMonkey will also be transferred to the USA.
Further information can be found in SurveyMonkey’s privacy policy at: https://www.surveymonkey.de/mp/legal/privacy/
Handling applicant data
We offer you the opportunity to apply to us (e.g., by email, by post, or via an online application form). Below, we inform you about the scope, purpose, and use of the personal data collected from you as part of the application process. We assure you that the collection, processing, and use of your data is carried out in accordance with applicable data protection law and all other legal provisions, and that your data is treated as strictly confidential.
Scope and purpose of data collection
If you submit an application to us, we process the personal data associated with it (e.g., contact and communication data, application documents, notes from interviews, etc.) insofar as this is necessary to decide on the establishment of an employment relationship. The legal basis for this is Section 26 BDSG under German law (initiation of an employment relationship), Art. 6(1)(b) GDPR (general contract initiation) and—if you have given consent—Art. 6(1)(a) GDPR. Consent may be revoked at any time. Within our company, your personal data is only passed on to persons involved in processing your application.
If the application is successful, the data you submitted will be stored in our data processing systems on the basis of Section 26 BDSG and Art. 6(1)(b) GDPR for the purpose of carrying out the employment relationship.
As part of the application process, we may also conduct an online search regarding you. This primarily includes Google searches, LinkedIn, and Xing. The legal basis for this type of processing is our legitimate interest in forming an overall impression of you based on publicly available information, in accordance with Article 6(1)(f) of the GDPR.
Data retention period
If we are unable to make you a job offer, you reject a job offer, or you withdraw your application, we reserve the right to retain the data you have transmitted on the basis of our legitimate interests (Art. 6(1)(f) GDPR) for up to 6 months from the end of the application process (rejection or withdrawal of the application). The data will then be deleted and the physical application documents destroyed. Retention serves, in particular, as evidence in the event of a legal dispute. If it is apparent that the data will be required after the 6-month period has expired (e.g., due to an impending or pending legal dispute), deletion will only take place once the purpose for further retention no longer applies.
Longer retention may also take place if you have given corresponding consent (Art. 6(1)(a) GDPR) or if statutory retention obligations prevent deletion.
Inclusion in the applicant pool
If we do not make you a job offer, there may be an option to include you in our applicant pool. If you are included, all documents and information from your application will be transferred to the applicant pool in order to contact you in the event of suitable vacancies.
Inclusion in the applicant pool takes place exclusively on the basis of your explicit consent (Art. 6(1)(a) GDPR). Giving consent is voluntary and is not related to the ongoing application process. The data subject may revoke their consent at any time. In this case, the data will be irrevocably deleted from the applicant pool, provided there are no statutory reasons for retention.
The data in the applicant pool will be irrevocably deleted no later than two years after consent is given.
Personio (Applicant Management)
We use Personio, a software solution provided by Personio GmbH, Maximilianstraße 35, 80539 Munich, Germany (hereinafter “Personio”), to manage and process job applications.
Personio helps us organize the application process, particularly when it comes to managing application materials, communicating with applicants, and coordinating interviews.
As part of the application process, the following personal data, in particular, may be processed:
The data is processed solely for the purpose of conducting and organizing the application process, selecting suitable candidates, and communicating regarding the application.
Processing is carried out on the basis of Section 26 of the German Federal Data Protection Act (BDSG) in conjunction with Article 6(1)(b) of the General Data Protection Regulation (GDPR), to the extent that the processing is necessary for the decision regarding the establishment of an employment relationship. To the extent that consent is required (e.g., inclusion in a candidate pool), processing is carried out on the basis of Article 6(1)(a) of the GDPR.
Personio is used as a data processor. To this end, a data processing agreement has been concluded in accordance with Article 28 of the GDPR. Personio processes the data exclusively in accordance with our instructions and in compliance with data protection requirements.
Application data will be stored for the duration of the application process. Once the application process is complete, the data will be deleted unless there are legal requirements to retain it or you have consented to its longer-term storage, for example, for future job openings.
For more information on data processing by Personio, please visit: https://www.personio.de/datenschutz/
Unsere Social-Media-Auftritte
This Privacy Policy applies to the following social media accounts
Data Processing by Social Networks
We maintain publicly accessible profiles on social media platforms. You can find a list of the specific social media platforms we use below.
Social networks such as Facebook, X, etc., can generally analyze your user behavior in detail when you visit their website or a website with integrated social media content (e.g., “Like” buttons or advertising banners). Visiting our social media pages triggers numerous data processing operations relevant to data protection. Specifically:
If you are logged into your social media account and visit our social media page, the operator of the social media platform may associate this visit with your user account. However, your personal data may also be collected even if you are not logged in or do not have an account with the respective social media platform. In this case, data collection occurs, for example, through cookies stored on your device or by recording your IP address.
Using the data collected in this way, social media platform operators can create user profiles that store your preferences and interests. This allows them to display interest-based ads to you both on and off the respective social media platform. If you have an account with the respective social network, interest-based ads may be displayed on all devices on which you are currently logged in or have been logged in.
Please also note that we are unable to track all data processing activities on social media platforms. Depending on the provider, additional data processing operations may therefore be carried out by the operators of the social media platforms. For details, please refer to the terms of use and privacy policies of the respective social media platforms.
Legal Basis
Our social media accounts are intended to ensure the broadest possible online presence. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. The analytics processes initiated by social networks may be based on different legal grounds, which must be specified by the operators of the social networks (e.g., consent within the meaning of Article 6(1)(a) of the GDPR).
Data Controller and Exercising Your Rights
When you visit one of our social media pages (e.g., Facebook), we are jointly responsible with the operator of the social media platform for the data processing activities triggered by that visit. You may generally exercise your rights (right of access, rectification, erasure, restriction of processing, data portability, and the right to lodge a complaint) both with us and with the operator of the respective social media platform (e.g., Facebook).
Please note that, despite our shared responsibility with the social media platform operators, we do not have full control over the data processing activities of these platforms. Our options depend largely on the corporate policies of the respective provider.
Storage period
The data we collect directly through our social media presence will be deleted from our systems as soon as you request that we delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies. Stored cookies remain on your device until you delete them. Mandatory legal provisions—in particular retention periods—remain unaffected.
We have no control over how long your data is stored by social media platform operators for their own purposes. For more details, please contact the social media platform operators directly (e.g., in their privacy policies, see below).
Your Rights
You have the right at any time to receive, free of charge, information about the source, recipients, and purpose of your stored personal data. You also have the right to object, the right to data portability, and the right to file a complaint with the competent supervisory authority. Furthermore, you may request the correction, blocking, deletion, and, under certain circumstances, the restriction of the processing of your personal data.
Social Networks in Detail
We have a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies.
If you would like to disable LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.
Data transfers to the United States are based on the European Commission’s Standard Contractual Clauses. For details, see here: https://www.linkedin.com/legal/l/dpa and https://www.linkedin.com/legal/l/eu-sccs.
For details on how LinkedIn handles your personal data, please refer to LinkedIn’s Privacy Policy: https://www.linkedin.com/legal/privacy-policy.
The company is certified under the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the United States designed to ensure compliance with European data protection standards when data is processed in the United States. Every company certified under the DPF commits to complying with these data protection standards. For more information, please visit the provider’s website at the following link: https://www.dataprivacyframework.gov/participant/5448