Device as a Service: The difference compared to traditional hardware leasing

A stack of smartphones is shown with a smartphone icon in the foreground

For several years now, the rental model “Device as a Service” has been developing into one of the trends in mobile business communications. The “use instead of buy” model is becoming increasingly established in the market and stands out thanks to its combination of hardware and service. Colloquially, renting smart devices is often equated with traditional hardware leasing.

This unintentional conflation of procurement models prompted us to outline the key differences between these products for you and explain the benefits of renting.

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Differences between renting and leasing

  1. Scope of services:
    • Device as a Service (DaaS):With this model, you receive not only the hardware but also comprehensive services. These include device configuration, support and maintenance throughout the entire period of use, as well as complete lifecycle management.
    • Hardware leasing:Only the hardware is provided. Services such as setup, support, and maintenance must be arranged and paid for separately.
  2. Flexibility and up-to-dateness:
    • DaaS:Offers the option to update the hardware regularly and adapt it to current technological developments. This ensures companies always stay up to date with the latest technology.
    • Leasing:Often ties companies to specific devices for longer periods, which can lead to outdated hardware and increased maintenance effort.
  3. Cost transparency:
    • DaaS:A monthly rental fee includes all costs for hardware, services, and support. This simplifies budget planning and provides financial transparency.
    • Leasing:Costs are limited to the use of the hardware. Additional costs for service and support are not included in the leasing rate and can increase total costs.
  4. Administration and support:
    • DaaS:A dedicated contact person is available to resolve all questions and issues relating to the devices. This relieves the internal IT department and ensures smooth operations.
    • Leasing:Support is usually limited to the hardware. For more extensive assistance, additional service providers must be commissioned.
  5. Risk minimization:
    • DaaS:Comprehensive services and continuous maintenance minimize the risk of downtime. In addition, insurance coverage is often included in the rental fee.
    • Leasing:The risk of downtime and damage to the hardware is often borne by the lessee. Insurance must be taken out separately.

Benefits of the rental model

  • Up-to-date technology: Regular updates and device replacements ensure that the latest technology is always used.
  • Cost control: Clear and predictable costs thanks to the all-inclusive rental fee.
  • Scalability: Flexible adjustment of the number of devices to current needs.
  • Relief for the IT department: Complete device management by the provider, including maintenance and support.
  • Environmentally friendly: More efficient use of resources and a well-designed recycling concept.

Conclusion

Renting devices under the “Device as a Service” model offers companies numerous advantages over traditional hardware leasing. In particular, the comprehensive services and the resulting relief for the internal IT department ensure high efficiency and up-to-dateness. TKD Managed Phone is at your side as a reliable partner to optimally shape your mobile business communications.