TKD-Trunk Support

On this interactive support page you will find all the information you need about self-service on your TKD trunk. If the following information is not sufficient, you can of course contact our support team. You can reach the support team Monday through Friday from 08:00 – 17:30 at 02173 / 200 99 101.

Self-Service-Support

All ports should be accessible both inbound and outbound from the TKD IP address range. Blocking individual ports may interfere with registration.

Server

NameFunctionURLPortAlternate port number
SIP-ServerRegistration servervoip.gntel.de506038388
SIP-ServerProxy-Servervoip.gntel.de506038388
STUN-ServerSTUNstun.gntel.de3478
NTP-ServerDate and timentp.gntel.de
Media gatewayAudio, Image10000 - 20000

Valid codes

CodecNet data rateExplanation
PMCU64 kbit/sG.711 A-law
PMCA64 kbit/sG.711 µ-law
G.7298 kbit/sOne-off costs for activating the license
H.263VariabelVideo Codec
H.264VariabelVideo Codec

Public IP addresses

Network addressNetmaskAlt. Spelling NetmaskExplanation
194.140.246.0255.255.255.0/24Address range is 194.140.246.1 to 194.140.246.255
91.215.4.0255.255.252.0/22Address range is 91.215.4.1 to 91.215.7.255