Minimize IT costs – Mobile communications
A reliable IT department is essential for companies in the digital age. The IT department is responsible for a wide range of tasks within a company. In addition to key areas such as IT system administration, IT resources are also frequently used for asset management of business smartphones and all areas related to mobile communications. From selecting the right mobile phone tariffs and hardware to managing mobile devices, everything is handed over to the internal IT department. The management of company cell phones in particular involves a great deal of effort. From initial configuration and equipping with the appropriate accessories to handling defects, the responsibilities usually lie with IT. Companies are faced with the challenge of optimizing processes while reducing costs.
Biggest cost drivers in an IT department
The biggest challenges and cost drivers in the IT department include:
- Wide variety of hardware: High storage costs due to different accessories
- Management of large mobile fleets: Requires expertise and optimized processes
- Manual and time-consuming internal solutions: Take up valuable IT resources for the core business
Tips for reducing IT costs
Here are some proven tips for effectively reducing IT costs:
- Hardware consolidation: Reduce the variety of accessories and devices
- Outsourcing mobile device management: Engage expert service providers to manage your mobile device fleet
- Automation and digitization: Use automation solutions for recurring tasks in IT management
Focus on your core business
In today’s digital age, it is crucial that companies are able to focus on their core business. This includes the efficient management of mobile IT infrastructure in order to save time and money.
Save time (and therefore money) by using an MDM system
The implementation of a mobile device management (MDM) system enables companies to manage their mobile devices efficiently. This not only saves time but also costs by automating and centralizing recurring tasks.
Trouble-free operation of mobile IT thanks to a responsive RMA (Return Merchandise Authorization) process
A responsive RMA process is crucial for the smooth operation of mobile IT. Fast and efficient handling of returns and replacements minimizes downtime and maintains employee productivity.
Compliance with data protection requirements (GDPR) to maintain employee productivity
Compliance with the General Data Protection Regulation (GDPR) is not only a legal obligation, but also contributes significantly to maintaining employee productivity. By ensuring the secure handling of personal and business-critical data, companies can build trust and minimize compliance risks.
Effective management of mobile phone contracts and mobile devices
Use of a TEM solution – real-time overview of the benefits and costs of individual devices and users
Automation, centralization, and standardization of all administrative and financial requirements
Everything you need to know can be found under the heading Managed Mobility.
Regular adjustments save money!
Optimization and conversion of unused mobile phone contracts into more cost-effective and needs-based tariffs.
Hardly any other market is as fast-moving as the ICT market. Regular tariff and option changes are standard. The various carriers adapt their service offerings and compete with each other to meet requirements.
How can you keep track of everything? – We are here to support you.
Thanks to our partnerships with Germany’s largest network operators, we have extensive know-how and technical expertise to support your company efficiently and cost-effectively through professional asset and contract management.
With the help of our Mobile LifeCylce Management, you receive information about contract options, invoices, and the integration of data into your ERP system!
Outsourcing of IT processes related to mobile communications
The process of procuring company cell phones is complex and involves not only selecting the right smart device, but also choosing the most affordable tariffs.
Cost savings are the name of the game! Unfortunately, however, the process does not end there.
Due to data protection reforms and the well-known GDPR, it must be ensured that employees’ company cell phones are used in compliance with the GDPR and that private and professional data are kept separate.
We will help you along the way
Effective management of mobile phone contracts and mobile devices.
Technical basis of our digitized processes through the use of our Mobile Lifecycle Management platform.
Intelligent and digitally networked systems relieve the burden on IT and optimize your workflows.
With our Mobile Lifecycle Management, we support you throughout the entire process – from procurement, management, and distribution of mobile devices to purchasing and sales, including certified data deletion from old devices.
Our Datacontrol360 portal offers you the following options:
- Recording, checking, and analyzing all mobile phone bills
- Posting to cost centers
- Inventory management
- Contract and SIM card management
- Assigning roles and rights according to departments and employees
- Integration into systems such as SAP
TKD Services – Further savings
In addition to the most cost-effective rates and the associated mobile phone costs, we ensure optimal use of your mobile phone tariff.
We use invoice analyses to inform you about unnecessary tariff options or unused flat rates in outdated tariffs. We always act in a customer-centric manner.
In addition, we free you from annoying hotlines and provide you with a dedicated contact person for all your concerns.
Your concern? – Our solution! Get in touch with us now!